We’ve compiled volunteer management resources to help you manage inclusive volunteering programmes.

Top Tips for Inclusive Volunteering – Volunteer Scotland

These ‘Top Tips’ flag up key things to consider to ensure a positive, accessible volunteering experience for all. They have been created for anyone who supports volunteers and designed to support your learning and thinking regardless of the size or nature of your volunteering activity.

Removing Class Barriers to Heritage Volunteering – Make Your Mark

Make Your Mark hosted a half-day mini-conference in December 2022 with a range of speakers giving tips for how to increase the socioeconomic diversity of heritage volunteer programmes.

Diversifying Heritage Volunteers and Audiences – Make Your Mark

Jen Novotny, Scottish Civic Trust’s Diverse Heritage Officer, talked with Make Your Mark’s Volunteer Organisers Network about her experience of involving LGBTQ+, BAME and refugee volunteers with heritage projects.

Cessation of Volunteering due to Age-related Issues – Make Your Mark

Bruce Davenport, Lecturer and Senior Research Associate in the School of Arts & Cultures at Newcastle University, talked with Make Your Mark’s Volunteer Organisers Network about supporting volunteers who are finding it increasingly difficult to volunteer and, in some cases, creating an effective exit strategy with them.

Partnering with Local Groups to Increase Diversity – Make Your Mark

In this case study, discover how National Galleries Scotland (NGS) is reaching out to local charities and community groups to engage a more diverse range of people in their volunteer programme.

Recognising Racism in Volunteer Engagement – Make Your Mark

Faiza Venzant, Executive Director of the Council for Certification in Volunteer Administration, talked with our Volunteer Organisers Network about how to identify and dismantle racism in volunteer engagement.

Improving Collective Knowledge about Women in Archaeology – Make Your Mark

In this case study, learn how Dig It! recruited volunteers for a Wikipedia edit-a-thon that improved the world’s collective knowledge about women in Scottish archaeology.

Removing Barriers to Volunteering for Women with Protected Characteristics – Make Your Mark

In this case study, discover how Glasgow Women’s Library (GWL) is involving women with protected characteristics by prioritising their volunteer applications and removing barriers to volunteering.

Involving Refugee Volunteers – Make Your Mark

Scottish Refugee Council’s Volunteer Development Team talked with Make Your Mark’s Volunteer Organisers Network about involving refugee volunteers.

Enabling Everyone to Take Action for Nature – Make Your Mark

In this case study, discover how NatureScot is involving a diverse range of volunteers in the Scottish Invasive Species Initiative.

Engaging with Non-screen Users – Make Your Mark

The National Galleries of Scotland’s Learning Officer discusses how to use different digital platforms and methods to engage with people who experience barriers using screen technology.

Inclusively Recruiting Volunteers – Make Your Mark

In this case study, discover how Historic Environment Scotland (HES) is involving more people in volunteering by changing up their application processes.

Archive Volunteering for All – Make Your Mark

Speakers from across Scotland’s archive sector talked with our Volunteer Organisers Network about the benefits of engaging volunteers and how to make volunteer opportunities accessible.

Equality and Diversity in Volunteering – Volunteer Edinburgh

Learn more about equality and diversity, why they are important and how organisations can promote equality and diversity in volunteering.

Volunteering Guidance – National Lottery Heritage Fund

This page offers extensive guidance on managing and developing heritage volunteering programmes. The guidance gives special attention to the existing inequity in heritage volunteering, and provides tips for increasing the diversity of your volunteering programme.

Equality, Diversity and Inclusion Trello Board – Heritage Volunteering Group

This collaborative Trello board contains various links to Equality, Diversity and Inclusion websites, podcasts, networks and other resources.

Equalities & Diversity Training – Regional Equality Councils

A key part of any inclusive volunteering programme is ensuring that your work environment is welcoming to everyone. Regional Equalities Councils located across Scotland provide training to help participants understand equality legislation and how different forms of discrimination can be identified and challenged. Please see the Edinburgh & Lothians Regional Equality Council, Central Scotland Regional Equality Council, West of Scotland Regional Equality Council and Grampian Regional Equality Council for more information.

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Make Your Mark is made possible with The National Lottery Heritage Fund.

Thanks to National Lottery Players, Make Your Mark supports everyone in Scotland to access heritage volunteering.